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Out for decision

Out for decision is the chase lane on the Tollgate Portfolio. It lists every submission waiting on a decision-maker who sits outside Jira. Nobody else will chase these: the approver cannot see Tollgate, so it cannot remind them.

What lands in the lane

Section titled “What lands in the lane”

A row appears when both are true:

  • the investment is Submitted (business case) or Closing submitted (close-out awaiting sign-off), and
  • its sponsor seat is a non-Jira seat.

Submissions waiting on a Jira-seated sponsor do not appear here. Those sit in Awaiting your decision, where the sponsor meets them directly. Each pending submission shows in exactly one of the two.

The lane hides itself entirely when nothing is out.

What each row tells you

Section titled “What each row tells you”
Column Reads
Investment The project, and whether the Business case or the Close-out is what’s out.
With The approver’s name and job title, plus the NON-JIRA badge.
Waiting Days since submission — today, 1 day, 12 days. A submission with no recorded clock reads just submitted.
Action Record decision → — opens the project so you can enter the answer when it arrives.

The waiting figure changes tone as it climbs, on the same ageing scale as the rest of the Portfolio. Nothing escalates on its own. The number gets harder to look past.

Working the lane

Section titled “Working the lane”
  1. Chase the approver by hand. The prefilled email and review link are on the project — see Submit for approval.
  2. When the reply arrives, choose Record decision and enter the answer, attaching the reply as evidence of record.
  3. The row leaves the lane once you record the decision.
Section titled “Related”