Requirements and compatibility
Mode: reference.
Tollgate is an Atlassian Forge app for Jira Cloud only. It runs on the
nodejs22.x Forge runtime and is distributed as a paid Marketplace listing
(licensing enabled).
Project types in scope
Section titled “Project types in scope”Tollgate’s project-level modules are restricted by displayConditions to two
Jira project types:
| Project type | In scope |
|---|---|
software |
Yes |
business |
Yes |
Jira Service Management (service_desk) |
No |
| Jira Product Discovery | No |
SAM governs bounded delivery investments (Commit, Run, Realise). It does
not model ongoing operations (service desk / ITSM), idea backlogs (product
discovery), or ops queues. Restricting to software + business also avoids a Jira
routing bug where the project-page tab href resolves to undefined on a
service-desk project and 404s.
Supported surfaces
Section titled “Supported surfaces”| Surface | Module | Where it appears |
|---|---|---|
| Project Tollgate tab | jira:projectPage |
Project page tab — the six per-project governance surfaces (Investment Health, Work Packages, Business Case, Risks, Decisions, Changes). Software + business only. |
| Tollgate Portfolio | jira:globalPage |
Apps menu — cross-project Portfolio. |
| Ask Tollgate (Rovo agent) | rovo:agent |
Rovo chat, plus entry buttons on the Investment Health tab and the Portfolio page. |
Tollgate is a desktop experience. Its surfaces do not render in the Jira mobile apps, and it declares no mobile module. Release 5.0.1 retired the issue panel and the mobile glance.
Jira Premium — the Portfolio
Section titled “Jira Premium — the Portfolio”The Tollgate Portfolio builds on Jira Plans, which require Jira
Premium (or Enterprise). Portfolio-scoped agent actions take a planId.
On a site with no Plan, the Portfolio shows a first-run setup screen. It
explains that Plans is a Premium feature and points at the per-project
Tollgate tab as the no-plan path. A Premium Plan remains the prerequisite
for the rollup.
Atlassian Rovo — the agent
Section titled “Atlassian Rovo — the agent”The Ask Tollgate Rovo agent requires Atlassian Rovo, available on Premium/Enterprise Jira only. Standard-plan customers get the methodology, the six-tab core, and the present-from-the-dashboard signature use case. They do not get the in-app Rovo agent.
Compatibility summary
Section titled “Compatibility summary”| Requirement | Needed for |
|---|---|
| Jira Cloud | The whole app. |
| Software or business project type | The per-project Tollgate tab. |
| Jira Premium (Plans) | The Tollgate Portfolio. |
| Atlassian Rovo (Premium/Enterprise) | The Ask Tollgate agent. |