Log a risk and apply a treatment

The Risks register holds Tollgate’s R/I/O model, covering Risks, Opportunities, and Materialised risks. This guide covers logging a downside risk or an upside opportunity, scoring it, and choosing a treatment.

Before you start

• You need edit rights on the project.
• Tollgate scores each risk on impact × likelihood. High-impact open risks feed the Risk pillar on Investment Health.

Log a risk

1. Open the project’s Tollgate tab and select Risks & opportunities.
2. Choose Log risk or opportunity.
3. Set the direction:
   • Risk — could harm outcome, or
   • Opportunity — could lift outcome.
4. Write the description — the risk and its trigger. For an opportunity, the upside and how it arises.
5. Set Impact and Likelihood. Tollgate derives the score and severity band.
6. Choose the treatment:
   • For a Risk: Mitigate, Avoid, Transfer, or Accept.
   • For an Opportunity: Pursue, Enhance, Share, or Ignore.
7. Set the Owner and Status (Open / Closed).
8. Choose Log risk (or Log opportunity).

Note

The four risk treatments are Mitigate (reduce likelihood or impact), Avoid, Transfer (shift to a third party), and Accept. They map onto the classic strategies: Mitigate = Treat, Accept = Tolerate, Transfer = Transfer, Avoid = Terminate.

Link a risk to a decision

When you approve a treatment that needs a governance decision, record it in the Decisions register — a decision can reference the risk it treats. See Record a decision.

Next steps

• When a risk actually occurs: Handle a materialised risk.
• Scoring bands and RAG derivation: RAG, confidence & health.